What our Customers say...
Why SERVPRO Testimonials
Patient, knowledgeable, friendly, caring staff
I have nothing but good things to say about SERVPRO Weymouth. Sam was an all star meeting my frequently changing scheduling needs. I'm used to having to make the follow up calls and confirmation calls for services but it was not necessary with SERVPRO. I hope not to need your emergency services anytime soon but in the event I do, you'd be the first call I would make. Keep up the great work and again a special thanks to Sam for being so accommodating!
The workers did more than we expected! Jake was so courteous and listened to all of our concerns! He handled every little aspect from start to finish! Ben and Justin did such an amazing job. We will recommend services to ANYONE that needs work from the company. SUPER SUPER AMAZING! Jake made this process so simple and easy for me! We thank your company!
Jake and the crew were very professional and effective. They showed up on time and did the job quickly. They were available the day and time I wanted them. Their service was great and did a thorough job.
Jake answered immediately and was at the property same day. Couldn’t be happier with his performance and determination to get the job done. Would highly recommend.
Great service Jake and the whole crew from field to the office made this process simple and easy.
Two weeks ago I walked into a less than favorable situation in my home. Within minutes of contacting SERVPRO, I had the regional Project Manager, Josh Raymond, on the line. Josh and his team were better than perfect. First of all, they were real, and empathetic. I NEVER felt pressured, or like I was being sold. Josh had legitimate concerns about my well-being and I could feel that through the process. In regards to the process itself, Josh and his team were equally as amazing. Punctual, detail, clean and respectful. They helped bag and remove personal belongings, sanitize the entirety of the affected area and documented all their work making for a seamless transition for my insurance company/contractor assigned to the rebuild. Josh Raymond. Can't say enough good things about this guy. When a situation like water damage occurs, you can't just stop life to address it. You still have work, social, and family obligations that dont just discontinue. In entrusted in Josh and his team to basically live at my house and keep me updated throughout. Josh called or texted me at least 5 times a day (per my request) with different updates; video, photos, processes etc. I never felt out of the loop, uniformed or helpless with Josh monitoring my property and his teams work there. If, by chance, you experience a disaster such as mine, and you live on the south shore, you NEED to call SERVPRO Weymouth and ask specifically for Josh Raymond. He and his team literally saved my home.
Very professional and responsible. Did work for me and I couldn't be more impressed. Highly recommend.
My experience with SERVPRO was beyond positive! The expansion tank in my basement burst and flooded my entire basement ... this was beyond a nightmare for me as my basement had become a “catch all” for so much “stuff” over the years that I didn’t have time to tend to as I was caring for my dying father and juggling work and 2 children ... When it first happened I didn’t even want to put a claim in because I was too embarrassed for anyone to see it! But, when I saw the mold I had to put my pride aside and make the call. Josh and Sam were so cheerful, professional, and such a calming presence! They came in, had a plan, and very quickly executed the job and got it done ... I don’t have a single complaint! ... Great job to the whole team who took part in this clean up!
They have been a true lifesaver. Jake has handled everything for me from the very beginning. He is in constant contact keeping me updated on all of the issues - water removal, airing out, removal of damaged material, contractor to redo the basement, insurance. Excellent company to deal with.
SERVPRO was very professional. I would highly recommend them. The project manager, Jake was prompt and diligent along with his crew.Thank you all for your assistance.
Thankful to have had a team of people aide us in a time of sheer panic. With water in the basement and lots of damaged assets, Jake was able to assist us in the best course to take. Knowing exactly how to handle everything and getting his team in the house to start the job right away. The guys were here in a timely manor, very polite and efficient. Without their knowledge and skill we wouldn't have known how else to handle it. They took pride in their work and it shows! From here out this is the company I know our family can rely on.
SERVPRO is simply the best. I have dealt with them on two separate occasions after back to back water damage incidents, and they were compassionate and so, so helpful. Joe Geary is the kindest and most knowledgeable man. He helped me navigate the complicated insurance company claim and made suggestions to my adjuster about how the situation should be dealt with. He fought for them to treat me fairly. I really cannot sing his praises and his guys' praises enough! Thank you, SERVPRO, you guys really made my life so much easier during this difficult time.
Very friendly, and professional. they came when they said they would, did what they planned to do and did it without issue. A good hire for sure.
We used SERVPRO of Weymouth to do interior repairs to our living room ceiling after a roof leak. Their workers were all very professional and the job was done without any interruption to our household. Very happy with the outcome, we will be recommending them to family and friends.
Great experience with the Team that came to clean - Miguel and Zulma. Timely, reassuring, explained what they would do. They were very thorough and I definitely feel confident in the work they did.
The Weymouth crew was great! Very professional and knowledgeable. They kept me informed throughout the whole process and made everything easy for me. I would definitely recommend their services to anyone.
I could not be happier with the professionalism of the crew sent out after intense water damage. They kept me appraised of what they were doing and why. They were hardworking and super neat. Highly recommend SERVPRO as a A plus company.
What a pleasure to be writing this thank you letter in our dust-free home that feels and smells so clean. Over the years we’ve had a different crew from SERVPRO clean our house and they all have exceeded our expectations but Fredy and his co-workers Santos and Zulma deserve to be recognized for their special attention: all the logs, and there are many, are so clean and shiny that our house looks brand new. Everything else sparkles too, such as the lights and lamps, doors and cabinets, and I could go on but you already know the gems you have working for you.
Please let Fredy, Santos, and Zulma know how much we appreciated their hard work.
The crew was very thorough; we have used them twice and definitely will use them again.
We had a great experience- your team was professional, knowledgeable, and helpful!
Thank you! Great Job!
The team was very polite and considerate!
Excellent service! The staff was polite, efficient and the project manager was extremely knowledgeable and kept us informed and reassured.