What our Customers say...

Water Damage Testimonials

Sandy Cook was excellent, very responsive and took really good care of my elderly parents, Jim & Mary Ann Counter. Josh Raymond made everything easy for them to understand and is very accommodating and good at what he does! With water coming thru their ceilings, he was very reassuring that they would take care of everything, and they did!

This place helped our family through a kitchen disaster. Everyone that we spoke with over the phone was polite and helpful. Ryan the project manager came out to see the water damage we had in our kitchen and he gave us an estimate. He was calm and understanding. It was such a help to have someone experienced with these sort of things. Next out came Freddy and Leandro to come out to spray down under the kitchen cabinets and they found mold they set up a huge dehumidifier in the kitchen and we then waited for Eddy and Ben to come out to take the cabinets out and remove drywall. They were super helpful. Eddy and Ben were hard working, organized and super fun. They had us laughing as they teased each other. They left us with a clean safe space. I would highly recommend SERVPRO. We had a very good experience with them. These are the kind of people you would feel safe having in your home

We experienced severe water damage in our Raynham MA home 12 years ago and again, in our new Braintree condominium very recently. SERVPRO of Weymouth was very prompt in coming to our aid! They worked directly with our insurance company, paying attention to our needs and were very professional. Members of their team moved furniture in and out of our home and best of all, stayed in contact with us at all times during COVID -19. We would not hesitate to recommend them to anyone! Thank you SERVPRO for all your help and professionalism! 

Highly recommend SERVPRO in Weymouth! I had a basement ceiling that I had put off taking down. I called three different companies to get quotes etc. SERVPRO hands down was the best! I had called the office and spoke to Samantha, she was extreme informative and was able to answer all my questions. As the process continued, she went above and beyond with great customer service. Josh, the project manger came out to my house to give me a quote. He was on time (wearing a mask) very professional. He explained the process and options I may have. Ben and James came out the following day to do the work. They both were professional and worked nonstop! They left everything completely spotless; Josh also showed up to make sure everything was being completed. My only regret is that I wish I had called them sooner.

Jake was extremely professional and helpful he was a pleasure to work with!!

Jake and his crew showed up on time, and did an amazing job. The cleanup was fast and professional...I have used them in the past, and I will keep using SERVPRO. Job well done!!

I called your place and Jake McMahon answered the phone. He said he was here and ready to help. Within a half hour Jake was at my place surveying the damage. You see, my neighbors 30,000 gallon pool let loose and sent the water directly at my house and down into my cellar. Within 2 hours of his visit the service folks had installed their equipment and the cleanup began! Jake is a very honorable , caring, detail oriented and obviously takes customer service to heart. . he was advocating for me. helping me determine the best fix for my situation. His manners and courtesy are to be admired.

SERVPRO Weymouth came in and remediated the water and saved as much of the materials as they could. They were straight forward, professional and effective.

Jake M project manager is calm, efficient, experienced and managed the flood and clean up at my home seamlessly ! He answered all my questions and kept me informed throughout the whole process . He coordinated with outside agencies and “handled things “. The crew clearly knows what they are doing . Thank you

Awesome service! Thank you! On sight within an hour, cleaned up tree debris, water damage from roof leak, dried everything and rebuilt part of ceiling. My insurance company loved them which made it easy for me. Thanks guys!

Jake showed up right away when I experienced water damage above my kitchen. He was professional, friendly, and well dressed! Very handsome! The job was done quicker than I could’ve ever hoped and everyone at SERVPRO made it a painless process.

Jake, the Project Manager and his Team were excellent! I had water in my basement and they removed my rugs so quickly. I couldn't believe how fast the crew removed the rug without me moving my furniture and toys. They even took the rug with them. I had water in my walls and floor and they brought equipment to dry it all out. I highly recommend SERVPRO! They are amazing, fast and very professional!! Thank you for everything!

Within hours of calling corporate after we discovered a soggy carpet, SERVPRO was in our office setting up fans and a dehumidifier. The smell that was seeping into our retail space was gone by the next morning. They were professional and friendly and very easy to work with.

I was so grateful that SERVPRO was able to come out quickly to help when we had water damage in our basement. They were very quick and kept me calm through the process. They are the best at what they do!

When SERVPRO says they work 24/7, they mean it. Their ready and responsive team led by Igor showed up at 2am and went to work to combat our basement flooding situation. They were professional, courteous, and successful in remediating the problem on the spot.

SERVPRO of Weymouth & Hingham was awesome to work with.  I would defiantly use them in the future for any restoration emergency.  They did excellent work and very caring.  Thank you!

Good evening, Julio. Just wanted to let you know that your two workers (Fredy & Zulma I believe) were very hard working and pleasant today. They made a most unpleasant situation much more tolerable and were very professional. Thank you, too, for scheduling the cleanup of my property so quickly; appreciate it. Will keep in touch as the cellar situation progresses. Have a nice evening!

We are very grateful for what you did for our home. Your guys put in blowers and dehumidifiers even before we landed back in town. Had that been postponed we would have a lot more damage to fix. You recommended that the basement be epoxy painted, which we couldn't have thought of, and thanks to that idea, we have a near finished basement now. Our kids play games in there now all the time! Your staff did the hardwood floors beautifully, it makes us smile every time our guests compliment them! We were also relieved that your team was full of  trustworthy people, and we left our precious house on their watch for the fixing days! I am glad that you had the bathroom walls looked at for signs of mold as well. We can really feel that you  did your best to fix our house. 

Kevin, you and your guys did such a great job. I had such a nice experience with your service. You excel at your job and made it so easy for me, especially provided the disastrous circumstances we met under. I just wanted to express my gratitude. You guys are awesome!

This is for Julio. As a claims adjuster with 12+ years of experience handling property loss claims (water/mold/smoke/fire) I never suffered a loss until recently, when water flooded part of my home. SERVPRO assisted me right away! The crew was of great help—very professional and knowledgeable. Exceptional service! I highly recommend this SERVPRO. Thank you SERVPRO.

Kevin was great and very responsive! The crew was professional and neat!

We were extremely happy with the service!

Your team was very helpful in explaining what was going on. I would use your team again without any hesitation. 

Great job by all! Freddie oversaw the crew and worked well with them!

Everyone was great! Kevin, the project manager, responded to every text and call very quickly. He was easy to work with. The guys that were here were very professional and told me everything that was going on and answered all questions. We would definitely use you guys again. In the midst of a crisis it was a positive experience.

Thank you! Kevin and Mike were amazing and helped us stay calm!